1. Policy Overview

This Payment Policy explains how Printlands accepts, processes, and secures payments for products purchased through our website.

Printlands is an apparel retail business, registered at 131 Continental Dr, Suite 305, Newark, DE 19713, United States.

2. Accepted Payment Methods

We accept the following payment methods at checkout:

• PayPal
• Visa
• Mastercard
• American Express
• Visa Electron
• Maestro

Additional payment methods may be made available over time.

3. Currency

All prices displayed on this website are in USD, and all transactions are charged in USD.

Customers paying in another currency may be charged a conversion rate determined by their bank or payment provider, over which Printlands has no control.

4. Statement Descriptor

Charges from Printlands appear on bank and card statements as PRINTLANDS.

Customers who do not recognise a charge should contact our support team before disputing it with their bank, so that we can identify the order.

5. Product Pricing

Our linen shirts, pants, and jackets in sizes XXS–7XL are priced approximately between USD 60 and USD 90 per item.

Prices for individual items are shown on each product page and at checkout.

6. Price Transparency

The price shown at checkout is the total amount charged. Free standard shipping is applied to all orders, and no hidden fees are added at the payment stage.

Customs duties and import taxes, where applicable, are charged separately by the destination country and are not collected by Printlands.

7. Payment Timing

Full payment is required at the time an order is placed. We do not offer instalment plans, deposits, or cash on delivery.

Orders begin processing only after successful payment verification.

8. Payment Verification

All payments are subject to verification and authorisation by the relevant payment provider and the customer’s bank.

An order confirmation email is sent once payment has been accepted. Until that point, no order has been created.

9. Payment Security

All transactions are processed over a secure, encrypted (SSL) connection by licensed third-party payment providers.

Printlands does not collect or store customer card details on its own systems. We receive only confirmation of payment status and limited transaction reference information.

10. Third-Party Payment Providers

Payments are processed by PayPal and other licensed providers. These providers act solely as payment processors and do not endorse or sponsor Printlands or its products.

Use of a third-party payment provider is also subject to that provider’s own terms and privacy policies.

11. Declined Payments

If a payment is declined, the order will not be processed. Common causes include insufficient funds, incorrect card details, expired cards, or bank security checks.

Customers should contact their bank or payment provider directly, as Printlands does not receive the reason for a decline.

12. Authorisation Holds

Some banks place a temporary authorisation hold when a payment is attempted, including on payments that are later declined.

These holds are released automatically by the bank, typically within a few business days, and are not charges made by Printlands.

13. Duplicate Charges

If a customer believes they have been charged more than once for the same order, they should contact our support team with the order number and transaction references.

Verified duplicate charges are refunded in full to the original payment method.

14. Billing Information

Customers are responsible for providing accurate billing information that matches the details held by their bank or payment provider.

Mismatched billing information may cause a payment to be declined or an order to be delayed.

15. Fraud Prevention

Orders may be reviewed for signs of fraudulent activity before processing begins.

Printlands reserves the right to refuse or cancel any order where fraud is suspected, and to request additional verification from the customer. Where an order is cancelled after payment, a full refund is issued.

16. Pricing Errors

In the event that a product is listed at an incorrect price due to a technical or human error, Printlands reserves the right to cancel or refuse any order placed at that price.

Where an order has already been paid for, a full refund will be issued to the original payment method.

17. Order Cancellations

Orders may be cancelled before they enter processing, normally within 24 hours of purchase, and the payment will be refunded in full.

Once an order has been dispatched, it must be handled as a return under our Returns & Refund Policy.

18. Refunds

Refunds are issued to the original payment method used at checkout and are normally processed within 5–10 business days after approval. Bank processing times may add a few additional business days.

The full terms governing returns and refunds are set out in our Returns & Refund Policy, which forms part of these terms.

19. Chargebacks & Disputes

We encourage customers to contact our support team before opening a chargeback or payment dispute, as most issues can be resolved directly and more quickly.

Our support team is available Monday to Sunday, 9:00AM–8:00PM, and aims to reply to all inquiries as quickly as possible. Printlands will cooperate fully with any dispute raised through a payment provider.

20. Policy Updates

Printlands may update this Payment Policy from time to time to reflect changes in our payment methods, services, or applicable regulations.

The version published on this page at the time of purchase applies to that order.