1. Policy Overview

This Shipping Policy explains how Printlands processes, ships, and delivers products purchased through our website.

2. Order Confirmation

Orders begin processing only after successful payment verification. Customers will receive an order confirmation email once the purchase has been accepted.

3. Processing Time

Physical orders are normally prepared within 1–3 business days before shipment.

Processing times may be extended during holidays, promotional events, or periods of unusually high order volume.

4. Business Days

Business days refer to Monday through Sunday, 9:00AM–8:00PM, and exclude public holidays.

Orders placed outside business hours will be processed on the next available business day.

5. Shipping Coverage

We currently offer shipping to most international destinations where our logistics partners provide delivery services.

Shipping availability may vary depending on local regulations.

6. Shipping Carriers

Orders may be delivered through trusted logistics providers such as USPS, UPS, DHL, FedEx, or other regional carriers selected according to the destination.

7. Estimated Delivery Times

Estimated delivery times depend on the destination country and shipping service selected during checkout.

International shipments may require additional transit time due to customs clearance or local delivery procedures.

8. Shipping Fees

Free standard shipping on all orders. Express shipping, if selected, is calculated at checkout.

9. Order Tracking

Once a physical order has been dispatched, customers will receive shipment confirmation together with tracking information when available.

Tracking updates depend on the carrier’s scanning schedule.

10. Delivery Attempts

Delivery carriers may attempt delivery multiple times depending on their local policies.

If delivery cannot be completed, the package may be returned or held for customer collection.

11. Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information.

Printlands is not responsible for delays resulting from incorrect or incomplete addresses submitted during checkout.

12. Customs & Import Charges

International shipments may be subject to customs duties, VAT, import taxes, or other local government fees.

These charges are determined by the destination country and remain the customer’s responsibility.

13. Shipping Delays

Unexpected delays may occur due to:

• Weather conditions
• Customs inspections
• Transportation disruptions
• Carrier operational issues
• High seasonal demand

Estimated delivery dates are not guaranteed.

14. Lost or Damaged Shipments

If a shipment appears lost or arrives visibly damaged, customers should notify us within a reasonable period after the expected delivery date.

Each case will be reviewed individually with the shipping carrier.

15. Split Shipments

Orders containing multiple products may be shipped separately depending on inventory availability or warehouse logistics.

Customers will receive tracking information for each shipment when applicable.

16. Delivery Responsibility

Responsibility for physical goods transfers to the customer upon confirmed delivery by the shipping carrier.

Customers should inspect packages promptly upon receipt.